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The Benefits of Outsourcing Secretarial Services

The Benefits of Outsourcing Secretarial Services

Benefits of Outsourcing

Everything You Need to Know About The Benefits of Outsourcing

The benefits of Outsourcing

The benefits of outsourcing secretarial services is a familiar concept to many entrepreneurs. 

Small companies routinely outsource various types of work as there are not enough staff in-house to carry out the duties and large companies turn to outsourcing to cut costs. Outsourcing secretarial services can provide a number of long and short term benefits:

Cutting Costs

  • Releases capital for investment elsewhere in your business.
  • No PAYE costs.
  • No National Insurance costs.
  • No holiday and sickness costs.
  • No pension costs.
  • Savings on office overheads and computer maintenance.
  • No costs on employing temporary staff.
  • You only pay for the time used whereas in the office costs are incurred for idle time spent by employees.
  • Companies can expand without taking on extra staff.
  • No costs on training staff.
  • Companies that carry out everything themselves have much higher expenses, all of which must be passed to the customer.


Increase efficiency

  • Fast turnaround in your specified timeframe.
  • More office space.
  • Total flexibility.
  • Guaranteed availability 7 days a week, days and evenings.
  • We use the latest technology giving you a competitive advantage with your competitors.
  • Dictation transferred via email from anywhere in the world within minutes.
  • Have your completed documents sent back to you wherever you wish, your office, your home, abroad!
  • Secretaries trained in your industry/profession.
  • More time to focus on other aspects of your business and work that serves the customer.
  • Gives staff more time to manage their priorities more effectively and clearly.
  • Time saved on training new staff and temps.
  • Temps do not always live up to your expectations.
  • Fingertips use the same typists for your company just as though we were secretaries in your office.
  • Some companies have work that fluctuates and do not need a secretary permanently in the office.
  • Emergency cover for absent typists.
  • Fingertips staff highly trained in secretarial and word processing skills.
  • Your office secretary will have more time to concentrate on PA duties rather than typing.

Compare in-house secretary with Fingertips’ secretary

Salary, say25,000.00
Employer’s NI contribution3,252.00
4 weeks holiday1,923.00
Computer depreciation, software and maintenance costs700.00
Sickness leave, say 5 days480.00
Office space, lighting, heating, consumables750.00
Accountacy/payroll administration100.00
Training, induction and appraisal expenses100.00
Recruitment and redundancy and related costs350.00
Other employment related costs including furniture and cleaning100.00
Bonuses, say 1 weeks pay480.00

This does not take account of costs such as:

  • Perks (insurances, healthcare etc)
  • Maternity/paternity entitlement
  • Employer’s liability insurance
Total hours worked (8 hours x 228 days/year (261 working days per year less 25 days annual leave and 8 public holidays)1824 hours
60% of work time spent typing1094 hours
Average cost of secretary per hour£30.38
Fingertips secretary standard service£15.00 per hour
1094 hours typing time x £15.00£16,410.00

Feel free to get in touch and discuss

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