Phone In Dictation
The phone in dictation service is mainly for the benefit of firms and individuals who do not have any dictating equipment. From a telephone you dial a freephone number, enter your user ID and a password (if you entered one), then record your dictation. The telephone keypad has all the functions of a digital recorder, see below.
FINGERTIPS PHONE IN DICTATION SYSTEM ACCESS INSTRUCTIONS
The telephone number will be provided to you upon signing up.
When you dial into the system, you will need to enter the following:
- You will first be asked to enter your ID followed by #.
- If this is your first use, you will be prompted to say your name and record a password. These prompts are used to ensure that you are connecting as the correct user in the future.
- Next, you will be asked to enter a work type which means setting the priority. If you do not enter a work type we will assume 24 hour turnaround.
- You will then be asked to enter a Patient chart number. Ignore this by pressing #.
- Begin recording after the tone.
Hints: Touch 5 to start a new dictation without hanging up.
Touch 9 to complete your call and disconnect from the system
Create a password to protect your ID. If you wish to reset your password, please contact us at info@fingertipstyping.co.uk
The keypad menu is the following:
|
Touch |
Action |
Description |
|
1 |
Playback |
Touch 1 to playback the dictation from the beginning. Touch 7 to fast forward the playback by 7 seconds. Touch 0 to overwrite the recording at the point of playback.
|
|
2 |
Record |
Touch 2 to continue recording.
|
|
3 |
Review |
Touch 3 to rewind and playback the last 5 seconds and immediately continue recording.
|
|
4 |
Pause |
Touch 4 to pause recording and touch 2 to continue recording. You can press 3 to rewind 5 seconds to remind yourself where you were up to.
|
|
5 |
Complete Dictation Start New Dictation |
Touch 5 to complete the current dictation and begin a new dictation. The caller will again be prompted for the work type and patient id.
|
|
6 |
Go to end |
Touch 6 to go to the end of the file when playing back. Also when in Pause mode, will take you to the end and start recording at the end of the file.
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|
7 |
Fast forward |
Touch 7 to fast forward the playback by 7 seconds.
|
|
8 |
Complete Dictation Start New Dictation |
Does the same as pressing 5. |
|
9 |
Disconnect |
Touch 9 to disconnect. This completes a recording and immediately disconnects from the system. It is good practice for your users to press the 9 key when they are finished with the system. This will also reduce the time you are charged for them being on the system as it disconnects immediately.
|
|
0 |
Overwrite |
Touch 0 to overwrite the recording at the point of playback. It will overwrite anything that is recorded from point of playback…until the user stops. If the overwrite is less that what is already recorded, then there may still be information after they finish.
|
|
# |
Skip prompt |
Touch # to skip Patient ID prompt and Work Type at the start.
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|
*1 |
Confirmation # |
Touch * and 1 to hear the unique confirmation for the current dictation before touching 5 to end. This confirmation code can be used to locate a voice file on the dictation server. The Job # is embedded as part of the file name. It allows for easy tracking of a file a user has dictated and gives the user something to prove he dictated.
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|
*2 |
Overwrite Audio
|
Same as pressing 0. |
|
*3 |
Insert Audio |
Touch * and 3 to insert audio at the last point of playback. If they want to add a sentence of a paragraph in the middle of the dictation, they can do it. Most users do not use this feature and instead just dictate the missing paragraph with instructions to the transcriptionist.
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|
Work Type |
Set Priority |
04 – 4 hour turnaround
925 – sameday turnaround
629 – Overnight turnaround
24 – 24 hour turnaround
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We also transcribe telephone interviews and telephone discussions. Please see interview transcription.
We can also provide audio transcription, digital transcription, standard cassette transcription, mini cassette transcription, micro cassette transcription and mini disc transcription, dvd transcription and video transcription. If you require specific expertise see either legal transcription, medical transcription, interview transcription, conference transcription, focus group transcription, property transcription and insurance transcription.
The most common file extensions for digital audio files are dss transcription, wav transcription, wma transcription and mp3 transcriptions.
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